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Self-Study Program

Registration Procedure and Fees

All policies regarding registration fees are set by Creative Solutions Unlimited, Inc. (CSU), and are reviewed periodically. These fees include all of the following: Self-Study Program book, recording of registration, and CEUs. Supplemental textbooks and reference books are not included in the registration fee. ULO subscribers are not required to submit individual registration fees, as these fees are included in the facility's prepaid annual subscription fee. CSU reserves the right to deny CEU credit to anyone who does not meet registration requirements. The fee stucture will be specified on the brochure for each seminar. CSU does not discriminate in its programming based upon race, religion, color, creed, sex, national origin, age, physical or mental disability, in accordance with Section 504 of the Rehabilitation Act of 1973, and Title IX of the Education Amendments of 1972.

Telephone Registrations

CSU will accept telephone registrations for Self-Study Programs. Registrations may also be mailed to the CSU office, sent via FAX to (641)892-4475, or click Registration to submit on-line.

Refunds

Refunds will be granted to non-ULO persons who notify the CSU office that they will be unable to complete the program. However, person desiring a refund must notify CSU within 5 days of receipt of Self-Study Program. Course materials in any format (i.e., software, video, printed materials, etc.) must be returned unopened and in original Creative Solutions Unlimited, Inc., packaging.

Program Cancellations

CSU reserves the right to discontinue any Self-Study Program. All registration fees paid by non-ULO subscribers will be refunded in full. Every effort will be made to redirect ULO subscribers into an equivalent Self-Study Program.

CEU/CEH or Contact Hour Credit

To receive CEU/CEH or Contact Hour credit, your evaluation form, complete with identification of the number of post-test questions answered correctly, must be received by CSU within 90 days of the start date indicated on your study materials. Dates are tracked by CSU via date of postmark, facsimile transmission, or e-mail.

CEU Credit Records

Records of CEU credit will be maintained with the contracted provider of the CEU credits for a minimum of four (4) years from the date of the seminar. Copies of CEU forms can be obtained by contacting CSU with the name and date of the program, and the name and title of the participants. There will be a minimal charge due prior to the copy being sent.

Special Needs

If you need any special aids or services identified in the ADA, please contact CSU prior to registering for the Self-Study Program.

Substitutions

If you choose not to complete the Self-Study Program, you may contact CSU to transfer your registration to another person at your facility. The original start date will remain in effect.

05/12/04

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