To describe the responsibility a CNA has during the survey process and underscore the importance of the CNA's role. The CNA will learn how important skills, knowing the residents, and familiarity with the residents' care plans will impact a positive survey outcome.
Objectives:
List three reports that the surveyors have before they walk into the facility and describe briefly how the information relates to the residents.
Name at least three things surveyors will focus on in the initial tour.
Recognize the importance of the role the CNA plays in respecting resident's rights and dignity.
State four questions that surveyors may ask the CNA during the interview process for selected residents and family members.
Explain the meaning of "The Big Picture" and how it relates to a successful survey.
Target Audience:
Certified Nursing Assistants, Resident Care Technicians, Direct Care Providers in the long-term care setting.
Please contact The Learning Center at 800-253-7697 Ext. 124 to place your order. Payment is accepted by check, money order, or credit card. Also, please review important education policyinformation.
